Contacts

How to Reach Us

For all inquiries, please email us at [email protected]

What You Can Write About

We welcome your messages regarding:

Response Time

We typically reply to all emails within a few business days.

Questions About Your Casino Account

Please note that Basswin (maticozumba.co.uk) is not a gambling operator. If you have questions about deposits, withdrawals, bonuses, account verification, or other account-related matters, please contact the casino's own customer support team directly.

Need Help With Gambling?

If you or someone you know is struggling with gambling, support is available. In the UK, you can contact GambleAware or call the National Problem Gambling Clinic on 0203 228 0000 for confidential help and advice.